We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights as a user of Loyalty Card Generator.
Last updated: May 2026
When you register for a Loyalty Card Generator account, we collect your name, email address, business name, and password. This information is necessary to create and manage your account.
As part of our service, you may upload business logos, customer contact details, and loyalty card configurations. We store this data securely to power your loyalty program.
We automatically collect information about how you interact with our platform, including pages visited, features used, device type, browser, IP address, and timestamps.
Subscription payments are processed by Stripe. We do not store your full card details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards.
We use your data to create and manage loyalty cards, process transactions, send transactional emails, and provide customer support.
Aggregated and anonymised usage data helps us understand how the platform is used so we can improve features and fix issues.
We may send you service-related emails such as account confirmations, subscription receipts, and important platform updates. You can opt out of marketing emails at any time.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
We share data with trusted third-party providers who help us operate the platform — including Supabase (database hosting), Stripe (payments), and Brevo (transactional email). These providers are contractually bound to protect your data.
We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Loyalty Card Generator, our users, or the public.
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
Customer loyalty card records are retained for the duration of your subscription and for up to 90 days after cancellation to allow for data export.
We use industry-standard encryption (TLS/HTTPS) for all data in transit and at rest. Access to production systems is restricted to authorised personnel only.
You are responsible for keeping your account credentials secure. Please use a strong, unique password and do not share your login details with others.
You have the right to request a copy of the personal data we hold about you in a portable format.
You may update your account information at any time from your dashboard. To request deletion of your account and associated data, contact us at info@loyaltycardgenerator.com.
If you are located in the European Economic Area or California, you have additional rights under GDPR and CCPA respectively, including the right to object to processing and the right to opt out of data sales (we do not sell data).
We use essential cookies to maintain your session and authentication state. These cookies are strictly necessary for the platform to function.
With your consent, we use analytics cookies to understand how visitors use our website. You can disable these in your browser settings at any time.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Continued use of the platform after changes constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at info@loyaltycardgenerator.com or visit our Contact page.
Our team is happy to help with any privacy-related questions or data requests.
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